Welcome to Gauri Crafts! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. General
- Gauri Crafts specializes in handmade products, and slight variations in color, design, and texture are natural.
- We reserve the right to update or modify these terms at any time without prior notice.
2. Orders & Payments
- All orders must be placed through our official website, WhatsApp, or social media.
- Full payment is required at the time of purchase. We accept UPI, credit/debit cards, net banking, and PayPal (for international orders).
- Once an order is placed, it cannot be modified or canceled after 24 hours.
3. Shipping & Delivery
- We ship both domestically and internationally. Shipping charges vary based on location.
- Estimated delivery time is 5-7 business days (India) and 10-15 business days (International).
- We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.
4. Returns, Refunds & Replacements
- We do not offer refunds once an order is confirmed.
- If you receive a defective or damaged product, you must notify us within 48 hours with photos. We will provide a replacement or store credit.
- Customized or personalized products are non-returnable and non-refundable.
5. Product Care & Warranty
- Since our products are handmade, proper care is required to maintain their quality. Care instructions are provided with each product.
- We do not provide warranties on products, as wear and tear depend on usage.
6. Intellectual Property
- All designs, images, and content on our website and social media are the property of Gauri Crafts.
- Unauthorized reproduction, distribution, or use of our content is prohibited.
7. Privacy Policy
- We respect your privacy and ensure that your personal information is kept secure.
- We do not share your data with third parties except for payment processing and shipping purposes.
8. Liability & Dispute Resolution
- Gauri Crafts is not responsible for any allergic reactions or damages caused by improper use of our products.
- In case of any disputes, they shall be settled under the jurisdiction of [Your City/Country] courts.
9. Contact Us
For any queries, reach out to us at:
📧 Email: sales@gauricrafts.com
📱 WhatsApp: +91-97803-73638
📍 Social Media: [Instagram/Facebook links]
By purchasing from Gauri Crafts, you agree to these Terms & Conditions. Happy shopping! 😊